Bitesize learning courses

This course provides a space for people to view and comment on all of our bitesize learning videos. Using the comments section you can share thoughts, ask questions, or join conversations with other learners.

A guide for leaders and managers on how to approach discussing painful subjects.

This guide has been designed with Samaritans, experts in supporting people at any time when they are struggling to cope, whatever they are going through. 

Discover what makes for a ‘dysfunctional team’, how social and emotional dynamics influence team members and the group, and understand a team’s needs in order to lead well.

In this short bitesize learning course, we’re going to look at team and group dynamics. 

Part of your role as a leader is to help your colleagues work through their reactions in a helpful and supportive way. People react differently to situations they face at work as a result of who they are and what a given situation means for them. In this short bitesize course, we’re going to look at emotions and care. 

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How do you become more resilient? One answer is to find ways to manage your time more effectively, and you will have your own approaches to how you attempt to do this. This bitesize short course looks are ways you can manage your time and energy.

What conversations are you feeling apprehensive about having? In this bitesize course, we’re going to look at what makes a conversation courageous and how you can have successful conversations that make a difference. 

Many of us work in the health and care system  because we care about people and work to support them when they are having a difficult time. Most of the time we love it and it is hugely rewarding but other times it can be really difficult work. 

There’s always the pressure of time, resources, and different demands on you. But we also get to work with people at their best and their worst.It is working with people that can often make things hard. Sometimes a courageous conversation is needed but we don’t always have them.  

Find some time and space with a notebook to work through this reflective guide that will encourage you to feel empowered in facing and holding courageous conversations.

Where or how do we start to be truly inclusive as managers?

Awareness of your starting point could help.

In under 3 minutes, psychologist John Amaechi explains the importance of understanding your personal privilege.

How to support our teams through change, uncertainty and difficult times.

• What bad habits have we slipped into as a team?
• What can we do less of?
• What are we doing that is unhelpful and can change?

Sometimes we can take away pressures to help the team but for a team to truly thrive we also need to add some things too. Especially in turbulent and pressured times, it’s important for leaders to ensure five psychological nutrients are present.

We know that the absence of disease is not health, but what makes us well?

This 12-minute TED Talk from Shawn Achor explores, with humour, the predictors of happiness and some ideas about how to achieve happiness.

Shawn Achor, 2011. The happy secret to better work, TEDxBloomington.

What is the link between lemonade and how best to respond in a crisis?

In this 20-minute TED Talk by Barry Schwartz, we are challenged to think about how rules stifle innovation or individual thinking and the links between morals and team morale.

Barry Schwartz, 2009. Our Loss of Wisdom, TED2009 Conference.

Leadership is about knowing how to build the best teams, how to get quality thinking and quality decision making from them. It is about creating and shaping change, thinking for yourself and enabling a workforce that is able to rise to the challenge. To do that however requires crafting an environment where people feel valued, where they know they are not going to be interrupted.

Communicating well in writing is an important skill. This bitesize short course will provide you with the basics to plan for, draft and finalise a briefing

A short course introducing Emotional Intelligence including it's benefits and ways we can develop our EQ.

Personal resilience is the way we cope with challenging and difficult situations in order to overcome them. Simply put, it is how we personally recover from stress. The good news is we can become more resilient, even in the most stressful and unpredictable times.